Although I had problems figuring out what I needed, and support was not helpful. I ended up figuring out what I needed on my own, and everything works the way it is supposed to. Very easy now to carry 2 cameras. (heavy DSLR w/grips and heavy lenses)

As I had misplaced the holster and pin for my original Spider Holster Pro kit, I went to your website to order a replacement. Unfortunately, your website failed to reveal that the pin had been modified in that new pin was a "female" which screwed onto a "male" on the plate that attaches to the camera's tripod mount. With a few communications back and forth, your company sent me the "male" version of the pin which now fits into the plate. This was done free of charge. I think Spider Holster for accommodating me.

When travel I take one camera and lens on hand to have more room in my carrying case for other photographic equipment. Since I have the Spider Grips on my cameras I could not use a strap to hang my camera off my neck. The Spider Camera Holster solved this issue for me, I can just slip it on my pants belt and then hang my camera on my side while I proceed through the airport procedures and into the plane. A great way to travel while carry one camera with the Spider Grip outside the carrying bag.