Product & Customer Support

Hi there! What can we help you with?

We want you to have the best experience possible shopping our website and using our products. Use the links below for getting the customer and product support you need.

How-to Videos

Consult these videos for product assembly and proper use.

Register Your Product

Enact your warranty period to help us give you the best support.

Returns & Shipping

Our returns and shipping policies can be found here.

Track Your Order

Use our tracking system to view your order status.

Your Account

If you created an account at checkout, you can access it here.

Contact Spider

Have a question or feedback? We want to hear from you!