EMAIL SPIDER SUPPORT
Look out for a response from our support email:
hello@spiderholster.com
Spider Support Hours:
Monday - Friday :: 8am - 4pm (EST)
Support generally responds within 1 business day.
FREQUENTLY ASKED QUESTIONS
IS SPIDER v2 COMPATIBLE WITH SPIDER v3
No. Spider v2 gear (holsters, pins, plates, etc.) are not compatible with Spider v3 gear.
DO YOU HAVE PRODUCT SETUP VIDEOS?
We made a video showcasing the features of all of our products, along with how to install them.
CLICK HERE TO WATCH
WHAT IS THE SIZING GUIDE FOR SPIDER BELTS?
Spider Holster belts feature an ergonomic, unisex design that can fit waist sizes from:
24" - 54" (61-137cm)
**Belt extensions are available upon request
WHAT CAMERAS ARE COMPATIBLE WITH SPIDER HOLSTER?
Spider Holster is designed to be compatible with all professional DSLR and Mirrorless cameras.
Spider Plate v3
- Designed for use with DSLR and Mirrorless camera bodies
Spider Lens Collar Plate v3
- Designed to install onto the lens collar mount on any long lens
Spider Pro Clamp v3
- This plate MUST be used for anyone that has a camera equipped with an L-Bracket (Arca-Swiss)
Every Spider Holster v3 pairs with every (v3) Spider camera plate & Spider pin.
HOW MUCH WEIGHT CAN THE SPIDER HOLSTER HOLD?
Spider Camera Belt Systems
- No static weight limit (How much can you carry?)
- Spider belts are designed to allow you to carry 1-to-2 professional cameras and lenses at once, along with various additional gear (Lens Pouches, Water Bottles, Flash, Battery Pack, Gear Pouches, etc.)
Spider X Holster
- Recommended for cameras & photo accessories that are <5lbs.
IMPORTANT NOTE:
When using our Spider Holsters on your personal belt, please be mindful of how much your belt / bag strap is capable of holding... We don't recommend hanging your expensive camera on a degraded, cheap belt that is liable to break.
CAN I USE SPIDER HOLSTER ON MY OWN BELT?
Yes!
The Spider v3 Holsters are designed to be used on either our Spider Belt, or be attached to your personal belt.
WHAT IS YOUR DAILY SHIPPING CUTOFF?
We will make every attempt to ship orders the same day they come in up until noon / 12:00 (EST)
Orders placed after that time will be shipped the next business day.
INTERNATIONAL ORDERS (Duties & Customs Fees)
Any order that it shipped outside of the United States may be subject to additional customs duties / fees.
International customers are responsible with any duties or fees associated with receiving an order.
WHAT IS YOUR PRODUCT WARRANTY POLICY?
Read our Product Warranty Policy -- CLICK HERE
WHAT IS YOUR RETURN POLICY?
Read our Shipping / Return Policies -- CLICK HERE
